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Privacy Policy

Last updated: March 2026

KredSLA, Inc. ("KredSLA," "we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, and share information about you when you use our services.

Information We Collect​

  • Account information: name, email address, and organization details provided during registration.
  • Cloud account credentials: read-only API keys or OAuth tokens used solely for SLA monitoring and credit claim filing.
  • Usage data: logs of platform activity, pages visited, and features used.

How We Use Your Information​

We use the information we collect to provide, maintain, and improve our services, file SLA credit claims on your behalf, and communicate with you about your account.

Data Sharing​

We do not sell your personal information. We may share data with trusted service providers operating on our behalf, or as required by law.

Security​

We implement industry-standard security controls including encryption in transit and at rest. Cloud credentials are stored with least-privilege access principles applied.

Contact​

For privacy-related questions, contact us at privacy@kredsla.com.